After-sales service support guarantee
Customer Service：
Lions Industrial Co., Ltd. provides round-the-clock service, establishes computer archives of user data, personal tracking services, regular inspections, maintenance and replacement parts records. The service center is responsible for the company's after-sales service, and the on-duty service manager has the full authority to dispatch the staff of the customer service center, parts center, and maintenance center. With a fast response management system, after receiving a service call, it will arrive at the scene as quickly as possible and proceed to handle the failure to achieve the best effect of user emergency.
Accessories Center：
The spare parts warehouse stocks more than 3,000 spare parts throughout the year, and provides original spare parts to user units at preferential prices. The parts center implements a management accountability system, computerized inventory, special personnel regular inventory, and sufficient model parts inventory to ensure the supply of spare parts .
repair centre：
The after-sales team is strong and has strong technical force. It has a group of electrical and mechanical maintenance engineers who have received professional training and obtained professional qualification certificates. Many years of experience and superb technology provide reliable guarantee for the client group. The maintenance center is fully equipped with advanced maintenance equipment and testing instruments, which can quickly detect mechanical, electrical, and electronic faults and remove them in a timely manner. The maintenance center is responsible for the design, installation and commissioning of the generator room, environmental muffler engineering, technical consultation, operation training, maintenance and other work. It trains 1-2 unit operators for users for free. Upon request, our company will send technicians to your company for on-site training , Can also arrange personnel to participate in training at our factory, all our customers can enjoy free training for life.
LIONS 24-hour service hotline: 020-36860789